Management services

PrimaSolv provides the following management services to its customers:

  • Business Process Optimization and Reengineering
  • Business Process Management
  • Project Management
  • Product Management
  • Business Analysis
  • Customer Relationship Management
  • Change management

Our management team consists of professionals qualified with PMP, MBA and with BPO and Agile Certifications. They are experienced to work in diversified domains, including financial, government, transport, healthcare, telecommunication and ecommerce.

Whether you need to design your business process from ground 0, or to reengineer a legacy process, we provide end-to-end service on business process optimization and business process management. By analyzing the existing business process or the business background, first we perform a feasibility study in order to determine the most suited business process, in order to adopt to the changing business needs. During this task, the team will be in constant communication with the customer, hence there would be enough transparency and verifications on what we do.

Our product management discipline will help you to fill the gap between what your customers want and what you develop. One of the biggest challenges of the software industry is that development team does not understand the customer's domain, and customer isn't able to provide his business requirements 100%. The product management team - or the business team will bridge this gap by providing business consultancy to both the customer and the development team, thereby bridging the gap in communication and understanding. With our product management service, you would be able to ensure 100% customer satisfaction with your products and services.

Addressing changes in a business environment, whether it's a process change or a structural change is a challenging task. With PrimaSolv change management service, we take the full responsibility of a smooth transition in your business, with minimal impact on the current business.